Reply2Chat
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Team Inbox

Your whole team. One conversation layer.

Bring customer conversations into a shared workspace with ownership, routing and context. Built around your team's tools, knowledge, and real customer conversations.

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No credit card requiredSetup in minutesEnterprise ready
app.reply2chat.com
AI AgentsAdmissions Agent
Active
Hi, I am interested in student accommodation near UCL.
I can help with that. Let me check the available options and pricing.
Type a message...

Works with the tools your business already uses

HubSpotSalesforceZoho CRMGoogle SheetsGoogle CalendarGmailRazorpayStripeShopifyWooCommerceOpenAIGoogle GeminiSlackZendeskMailchimpZapierMakeREST API
How it works

One workflow. Connected to your entire operation.

Connect the everyday work around this product in one clear flow. Reply2Chat keeps context, decisions, and follow-up together so your team can move faster.

Understand every messageRetrieve the right informationDecide what happens nextTake action automatically
See the full workflow
Reply2Chat AIConnected intelligence
Multi-agent accessAssignment & routingPrivate notes
Saved viewsConversation searchCustomer history
Knowledge

Give your team the same context your customers have.

Bring your sources, customer history, and team knowledge into one place. Every response starts with the information your team trusts.

Website and product contentCustomer history and CRM dataTeam knowledge and FAQsLive information from your tools
Explore knowledge
app.reply2chat.com
KnowledgeAdmissions Agent
Active
Website2 sources
Product docs3 sources
FAQs4 sources
CRM data5 sources
Custom data6 sources
Actions

Do more than answer. Take the next best action.

Turn conversations into useful work with connected actions, rules, and automation. Give your team a clear next step instead of another queue to manage.

CRM and sales actionsCalendar and booking workflowsInternal tools and APIsCustom workflows without code
See all integrations
app.reply2chat.com
Connected actionsAdmissions Agent
Active
HubSpotConnected action
Google CalendarConnected action
SlackConnected action
Property APIConnected action
EmailConnected action
WebhooksConnected action
Human handoff

AI when it should. Humans when they should.

Set simple rules for when automation should hand over. Your team gets the full conversation, customer context, and recommended next action.

Automatic handoff based on rulesFull conversation contextThe right team at the right timeSLA and priority management
Learn about human handoff
app.reply2chat.com
AI AgentsHandoff details
Active
V
Customer needs specialist helpConversation context transferred
Customer profileConversation historyRecommended next action
SEE IT IN ACTION

Make every conversation do more.

Explore how Team Inbox fits into your team's day-to-day workflow.

Get a demoContact us