Reply2Chat
PRICING

Built for every stageof the conversation.

Start with a powerful communication workspace. Add AI, automation and operational control as your team and customer conversations grow.

No setup feeUpgrade anytimeEnterprise from 30+ members
REPLY2CHAT PLANS
Choose your operating levelAll prices exclude applicable Meta charges
01ESSENTIAL

Starter

Everything a small team needs to manage customer conversations professionally.

TEAM SIZEUp to 5 members
₹1,199/mo

per month, billed annually

Start with Starter
WHAT YOU GET
  • Shared team inbox
  • Contact management
  • Broadcast campaigns
  • Template management
  • Basic automation
  • Conversation analytics
03ADVANCED OPERATIONS

Scale

Advanced routing, permissions and intelligence for larger operating teams.

TEAM SIZEUp to 30 members
₹7,199/mo

per month, billed annually

Choose Scale
EVERYTHING IN GROWTH, PLUS
  • Everything in Growth
  • Multi-team operations
  • Advanced conversation routing
  • Higher AI capacity
  • Advanced permissions
  • Custom reporting
  • Priority onboarding
04CUSTOM ARCHITECTURE

Enterprise

Governed communication infrastructure for organisations operating at scale.

TEAM SIZE30+ members
Custom

Designed around your organisation

Talk to Enterprise
EVERYTHING IN SCALE, PLUS
  • Everything in Scale
  • 30+ team members
  • Multiple WhatsApp numbers
  • Custom AI agents
  • Custom integrations
  • Enterprise governance
  • Dedicated account manager
Need help choosing?Tell us your team size and monthly conversation volume.Get a recommendation

You don't just get
more seats.

Each Reply2Chat tier adds another operational layer—from organised conversations to AI intelligence, orchestration and enterprise governance.

01STARTER
◎

Centralise

Give your team one organised place to manage customer conversations, contacts and campaigns.

02GROWTH
✦

Understand

Add AI that interprets intent, qualifies opportunities and helps your team decide what happens next.

03SCALE
⌘

Orchestrate

Coordinate teams, routing, permissions and reporting as conversation volume increases.

04ENTERPRISE
◇

Govern

Build a controlled communication architecture across numbers, teams, AI agents and business systems.

Compare every
capability.

A detailed view of what changes as you move from a communication workspace to a fully governed AI communication operation.

CAPABILITY
StarterUp to 5
POPULARGrowthUp to 15
ScaleUp to 30
30+EnterpriseCustom

Team & Conversations

The core workspace for managing conversations across your organisation.

Team members
Up to 5
Up to 15
Up to 30
30+
Shared team inbox
Conversation assignment
Internal notes & labels
Saved replies
Multi-team routing
—
—
Multiple WhatsApp numbers
—
—
—

AI Intelligence

Understand intent, qualify opportunities and determine the next best action.

AI suggested replies
—
AI agents
—
Lead qualification
—
Intent detection
—
Conversation summaries
—
Next best action
—
Higher AI capacity
—
—
Custom AI agents
—
—
—

Automation

Convert incoming conversations into structured business workflows.

Basic automation
Visual workflow builder
—
Automated follow-ups
—
Conditional workflows
—
Lead routing
—
CRM actions
—
Advanced routing logic
—
—
Custom workflow architecture
—
—
—

Campaigns

Segment audiences and run measurable WhatsApp communication campaigns.

Broadcast campaigns
Template management
Campaign scheduling
—
Audience segmentation
Basic
Advanced
Advanced
Custom
Retargeting workflows
—
Campaign analytics
Core
Advanced
Advanced
Custom

CRM & Integrations

Connect conversation intelligence with the systems that run your business.

Contact management
Customer timeline
Conversational CRM
—
API access
—
Webhooks
—
Custom integrations
—
—
Available

Analytics & Governance

Measure performance and maintain control as your operation becomes more complex.

Conversation analytics
Agent performance
Core
Automation analytics
—
Custom reporting
—
—
Advanced permissions
—
—
Audit & governance
—
—
—
Dedicated account manager
—
—
—
◎
WHATSAPP BUSINESS PLATFORM

Meta usage stays separate from your Reply2Chat plan.

Your subscription covers Reply2Chat software. Applicable WhatsApp Business Platform messaging charges follow Meta's relevant pricing model.

Talk to our team

A few things
worth knowing.

Still deciding? We can map your team size, conversation volume and automation requirements to the right plan.

Talk to Reply2Chat

No. Your Reply2Chat subscription covers the Reply2Chat software platform. Applicable WhatsApp Business Platform and Meta messaging charges are billed separately according to the relevant platform pricing.

Growth is the recommended starting point for teams that need AI agents, lead qualification, advanced automation, campaign segmentation, CRM workflows, APIs and webhooks.

Teams with more than 30 members move to Enterprise. Enterprise deployments can be configured around team size, WhatsApp numbers, AI requirements, integrations, permissions, governance and support requirements.

Yes. Reply2Chat is structured so your organisation can move from Starter to Growth, Scale and Enterprise as your team, conversation volume and automation requirements increase.

Starter focuses on the essential communication workspace. Advanced AI capabilities including AI agents, qualification, intent detection and intelligent next actions begin with Growth.

Start where you are.Scale without rebuilding.

Bring your customer conversations, AI and workflows into one operating system built to grow with your team.

ENTERPRISE30+

team members

Custom AIMulti-numberGovernance